We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands.

The delivery cost for your order will be shown online- when you add the item(s) you are ordering to your cart, there is a postage cost calculator.

Orders over £50 including VAT are processed with Free Delivery (which is a 3-5 working day service). If your order qualifies for Free Delivery, there is the option to pay for the Next Working Day delivery service when you checkout (if the order is placed before 4.00pm, Monday to Friday)

Free Delivery is not available to all areas of the UK- certain areas such as Northern Ireland, the Channel Islands, Isle Of Wight, Isle of Man and remote areas such as the Scottish Highlands & Islands are exempt from the Free Delivery offer.

We offer the following delivery options:


Transit Time


Next Working Day

1 Working Day

Mainland UK Only

Royal Mail Tracked 24

1-2 Working Days

All Of UK


3-5 Working Days

Mainland UK Only

Royal Mail Tracked 48

2-3 Working Days

Mainland UK Only

Royal Mail calculates their delivery prices based on the size and weight of the order and the delivery speed.

International Delivery:

We cannot currently offer to non UK delivery addresses.

Unsuccessful deliveries:

If a courier cannot deliver an order to you, the order will be returned to our premises. Medbasic will hold unsuccessful deliveries for 21 days. If contact with the customer has been unsuccessful after this period, we reserve the right to dispose of the goods.

Tracking Your Order:

When your order is processed and despatched, an email will be sent to the email address on your order- this will include a link to the courier website and a tracking reference to monitor the arrival of your order.