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Frequently asked questions
The cut-off time for an order to be dispatched on the same day is 2 pm. Orders placed before this time will be shipped out on the same day, ensuring a quicker delivery. Orders placed after 2 pm will be dispatched the following business day.
Delivery times vary based on the option you choose at the checkout. We offer free delivery using the Royal Mail tracked 48 delivery which can take 3-4 days, we also offer Royal Mail tracked 24 delivery which can be with you within 2 days and Next Day Delivery which can be with you as early as 2pm the very next day. However, all delivery options are subject to ordering before the cut-off time and can be affected by weekends and bank holidays.
Medbasic Ltd t/a MEDBASIC.CO.UK
13 Freeland Park, Wareham Road,
Poole, BH16 6FA